LEGAL REFERENCE

Privacy Policy jo aapka account aur paise bachata hai

7room mein aapki privacy hamara sabse bada zimmedari hai. Hum samajhte hain ke JazzCash, Easypaisa, SadaPay aur Raast se deposit karte waqt aapka personal aur financial data bikul...

Data encryption aur storagePayment information handlingAccount security practicesPakistan jurisdiction alignmentYour privacy rights explained
7room Privacy Policy jo aapka account aur paise bachata hai

Humara privacy posture: kya hota hai aapka data ke sath

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HELP WHEN YOU NEED IT

Privacy concerns ko resolve karne ke liye hamari team

Agar aapko privacy ke baare mein koi sawal ho, ya aap apna data delete ya export karna chahte ho, toh hamara support...

Email Support [email protected] par apna concern likhen. Hum 48 ghanton...
Live Chat Lobby mein bottom-right corner se live chat khol...
Account Settings Apne account mein Privacy & Data section mein...
WHY WE PROTECT PRIVACY

Transparency aur trust hamara foundation

7room ne Pakistan ke players ke liye privacy ka structure design kiya hai, na ke hamari convenience ke liye. Hum samajhte hain ke JazzCash, Easypaisa aur Raast wale transactions sensitive hote hain...

Data Minimization

Hum sirf wohi information mangta hain jo khelne aur payments process karne ke liye zaroor hai. Unnecessary personal details hamari system mein nahi aate.

Encryption Standard

Bank-level SSL encryption hamari lobby aur payment gateway dono par active hai. Aapka JazzCash PIN ya bank details kabhi plaintext mein stored nahi hota.

Access Controls

Sirf trained support staff hi aapka account data dekh sakte hain, aur wohi bhi sirf ticket resolution ke liye. Full audit trail available hai.

Third-Party Firewall

Hum payment processor aur identity verification service ke sath partner hain, lekin unhe aapka lobbying history ya game preferences share nahi karte.

Deletion Rights

Account closure ke baad hum aapka personal data safely delete kar dete hain. Payment records sirf regulatory compliance ke liye retain hote hain.

Policy Updates

Jab ham privacy policy update karte hain, ham email se inform karte hain aur 30 din ka notice period dete hain. Aap disagree karo toh account close kar sakte ho bina penalty ke.

Privacy policy, Terms, aur Withdrawals—sab mil kar chalte hain

Hamara privacy stance hamara Terms of Service, Withdrawal Policy, aur Payment Methods guide ke sath aligned hai. Jab aap kisi bhi page par privacy ke baare mein padho...

Privacy Policy
Yeh page: data storage, encryption, aur third-party sharing rules.
Terms of Service
Account usage rules mein bhi privacy clause hai—agar aap fake identity dete ho toh hamara data protection guarantee void hota hai.
Payment Methods Policy
JazzCash, Easypaisa, SadaPay, Raast transaction details—kon dekh sakta hai, kitne din tak store rahe—sab yahan likha hai.
Withdrawal & Verification
Payout process mein hum aapka identity verify karte hain. Woh verification data sirf payout clearing ke liye use hota hai, phir delete hota hai.
Cookie & Tracking Policy
Separate section mein hum bataate hain ke lobby analytics ke liye ham kaunse cookies use karte hain aur kaise opt-out kar sakte ho.
Dispute Resolution
Agar privacy breach ka claim karo toh hamara Dispute team investigate karta hai aur report देता hai—transparent process.
Data Breach Protocol
Agar breach ho, ham 72 ghonton mein affected users ko inform karte hain aur mitigation steps batate hain.
PRIVACY IN ACTION

Concrete features jo aapka data bachate hain

Privacy sirf policy nahi—hamara platform ke design mein built-in hai. Jab aap 7room mein login karte ho, aapko kuch features automatically active mil jaate hain jo aapki security...

Session Timeout 30 minutes ke baad browser-se logout automatically ho jata hai...
Device Recognition Naya device se login karo toh SMS verification required hai...
Payment Masking Aapka JazzCash account number lobby mein cockpit par dikhta nahi—sirf...
Withdrawal PIN Payout request karte waqt extra PIN enter karna padta hai...
Account Activity Log Aapka Settings mein login history, payment transactions, aur device details...
Two-Factor Authentication Optional but recommended: SMS ya authenticator app se login secure...

Aapke privacy concerns ke jawab

Bilkul nahi. Ham aapka PIN, password, ya bank credentials kabhi store nahi karte. Jab aap deposit karte ho, payment flow directly JazzCash gateway par jaata hai. Hamara server sirf transaction confirmation deta hai, sensitive data nahi.

Active account ke liye, data jab tak account khula rhe, tab tak stored rahe. Agar account 3 years se inactive rhe, toh ham data retention review karte hain aur user ko contact karte hain. Closure ke baad personal data 90 din mein delete hota hai.

Haan. Login kro, Account > Payment History par jao. Sirf aapka encrypted data dikhega—transaction ID, amount, date aur status. JazzCash, Easypaisa confirmation links bhi wahan hain verification ke liye.

Account closure request karte ho toh ham 30 din mein account inactive kar dete hain. Personal data (naam, address, phone) delete hota hai. Lekin transaction records aur payout details Pakistan tax law ke liye 5 saal tak retained hoti hain.

Nahi. Hum cookies use karte hain taake lobbying experience smooth rahe, lekin aapka actual game history ya deposits kisi social platform ko share nahi karte. Analytics sirf hamari team ke liye anonymized hote hain.

Haan. Data breach hone ke 72 ghanton mein affected users ko email aur SMS dono se notify karte hain. Breach details, affected data scope, aur mitigation steps batate hain. Aapko free credit monitoring service bhi offer karte hain.

Pakistan law mein aur international AML compliance mein real identity verification required hai. Hum verification ke liye sirf government ID lette hain—naam, DOB, ID number. Lekin ID photo aur number sirf payout clearing ke baad delete hota hai.